tik99 Privacy Policy

This Privacy Policy ("Policy") applies to all members and visitors who use the tik99 platform (https://tik99.im). By using our services, you are considered to have read and accepted the terms of this Policy.

tik99 is a digital entertainment platform offering football betting, Live Casino, slots, and fish shooting games, and we are committed to protecting our users' personal data. We promise never to use your personal data for unrelated purposes or to sell it to anyone without your consent.

This policy is published here in English. If legal precision is required, please refer to the version written in the official language. This English version is intended to make our commitments easier to read and understand.

Information provided when creating an account

When you register an account at tik99, we ask for the following information—

• Full name
• Date of birth (for age verification)
• Email address
• Phone number (for verification)
• Payment account name (KBZPay, Wave Money, AYA Pay, CB Pay)

Information collected through use of our services

While you use our services, we automatically collect the following information—

• Your IP address and network settings
• Game play history, winnings, and deposit/withdrawal records
• Browser type and device information
• Referral URL showing where you came from when you accessed the site
• Time spent on the site and pages viewed

Payment information

When deposits and withdrawals are made, we receive payment confirmation records through the relevant payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay). We do not store card numbers or personal financial account details on our servers.

We use your personal information only for the following purposes—

• To create and verify your account
• To process payments and carry out security checks
• To send service updates (promotions and bonus notifications)
• To understand your gaming patterns and improve our services
• To carry out responsible gambling protections
• To prevent fraud and maintain cybersecurity
• To meet legal and regulatory obligations
• To respond to customer service enquiries

If you no longer wish to receive promotional updates, you can unsubscribe through the contact channels listed in the Contact section of this policy.

Cases where sharing may occur

We will never sell your personal information to anyone. We may share it only when necessary in the following cases—

• Payment service providers: Only the information needed to process deposits and withdrawals is shared with KBZPay, Wave Money, AYA Pay, and CB Pay
• Technology service providers: We work with third-party technology providers for server, security, and game support under strict confidentiality agreements
• Legal compliance: If a court order or legal request arises, we are required to disclose information to the relevant persons or authorities
• Fraud prevention: To check for potential fraud or financial crime

Outside of these cases, your personal information will not be shared with any third-party company, advertising network, or other platform without your prior consent.

Data storage location

Our data servers are hosted in a digital environment protected by SSL encryption. Your personal information is stored only in locations where security and protection are maintained on an ongoing basis.

tik99 has put in place technical and administrative safeguards to protect your personal information—

• TLS 1.2 / TLS 1.3 SSL encryption is used across all server communications
• Payment information is handled only within encrypted environments
• Role-Based Access Control (RBAC) is applied so that only those who need access can obtain it
• Staff receive training on personal data protection and cybersecurity
• An Incident Response plan is in place in the event of a data breach
• We regularly perform security checks on our servers.

We want to note that internet transmissions cannot be guaranteed 100% secure, and we have put in place the best protection we can. We recommend that you never share your account details with anyone.

What Are Cookies

Cookies are small text files that a website stores in your browser. They help the site function properly.

Types of Cookies We Use

• Essential Cookies: Required for the site to work — log-in sessions, keeping your basket, and so on.
• Functional Cookies: For remembering your language preference and game settings.
• Analytical Cookies: Used only by our internal analytics to understand how the site is used and improve service quality.

You can disable Cookies from your browser settings, but note that some site features may not work as expected. We do not use advertising network tracking cookies unrelated to football betting or games.

We keep your personal data only for as long as it is needed to provide our services and to meet legal requirements—

• Account Data: For the period required by applicable law after account deletion.
• Payment Records: For as long as required under financial regulations.
• Cookies Data: Session Cookies expire when you close your browser; Persistent Cookies have a set expiry date.
• Customer Support Communications: For as long as needed to maintain service quality.

You may request deletion of personal data we hold without a valid purpose. Please understand, however, that data which must be retained for legal requirements or dispute resolution will continue to be held in accordance with the law.

As a tik99 user, you have the following rights regarding your personal data—

• Right of Access: You can request to see what data we hold about you.
• Right to Rectification: You can request correction of any inaccurate personal data.
• Right to Erasure: You can request deletion of your personal data where doing so does not conflict with the law.
• Right to Restriction: In certain cases, you can request that we temporarily limit how we process your personal data.
• Right to Portability: You can request a copy of your personal data in a readable format.
• Right to Object: In specific cases, you have the right to object to how we process your personal data.

To exercise any of these rights, please contact us through the details in the Contact section. We will aim to respond within 30 days.

tik99 services are intended for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. Age verification is carried out through a date-of-birth check at account registration.

If we become aware that personal data from someone under 21 has been collected by mistake, we will take immediate steps to delete it. Parents and guardians with any concerns are welcome to contact us.

We may update this Privacy Policy from time to time. Minor changes will be posted on the site, and significant changes will be notified in advance to your registered email address.

Continued use of the service after any changes takes effect means you accept the updated policy. If you do not accept the updated policy, please contact us to close your account. The latest version of this policy is available on the site and will always show the date it was last updated.

If you have any questions or requests regarding this Privacy Policy, you can reach our support team—

• Email: [email protected]
• Live Chat: Available 24/7 in Myanmar language directly on the site

We will do our best to respond to all inquiries as quickly as possible. Privacy-related requests will be handled faster if you include clear and specific details when you write to us.